FAQ

Do you offer custom-made furniture?
Yes, we do. Send us the images of your desired furniture pieces and we will let you know of the quotation. Refer to our catalogue for colour swatches and our customisation service portfolio.
What are your opening hours for customer service? Our customer service chat support is available from 9am to 5pm (GMT+8), Mondays to Sundays (except public holidays).
Do you ship overseas?
Currently, we only ship to addresses in Singapore. We can assist in arranging overseas shipment.
Is Lilo Living sustainable?
Our dedication to sustainability is exemplified by our collaboration with a supplier who is an active participant in the Indonesian Timber Legality Assurance System (V-Legal). This system, established by the Indonesian government, serves as a robust verification mechanism to guarantee the legality and sustainability of timber products sourced from Indonesia. By partnering with a supplier who upholds these standards, we proudly demonstrate our commitment to environmentally responsible practices and the preservation of our natural resources.
What type of wood is your furniture made of?

Teakwood. Here are some of the benefits associated with teakwood:
Durability: Teakwood is highly valued for its natural durability. It contains natural oils and rubber that make it resistant to decay, insects, and fungal attacks. This inherent strength allows teak furniture to withstand outdoor conditions and last for many years.
Weather resistance: Teakwood is well-known for its ability to withstand different weather conditions. It can resist warping, cracking, and splitting even when exposed to extreme heat, cold, or moisture. This makes it a popular choice for outdoor furniture, such as garden benches, patio sets, and decking.
Low maintenance: Teakwood requires minimal maintenance compared to other types of wood. Its natural oils help protect it from damage and preserve its appearance. Regular cleaning with mild soap and water is usually sufficient to maintain its natural beauty.
Aesthetics: Teakwood features a rich, warm golden-brown color that deepens with age, giving furniture a timeless and elegant look. It has a straight grain pattern, which adds to its visual appeal. Teak furniture can complement a variety of interior or exterior design styles.